Once upon a time, in the magical land of Silicon Valley, two tech giants, OpenAI and Microsoft, decided to join forces in a grand adventure. They signed a pact, sealed with unicorn tears and rainbow dust, promising to revolutionize the world of artificial intelligence together. At first, their partnership was as smooth as butter on…
Genesys has officially confirmed filing confidentially for an initial public offering (IPO), marking a significant move from private to public status. This decision comes at a time when Genesys is experiencing strong growth, particularly in its AI offerings. Reasons for Going Public The primary motivation for Genesys to go public is to raise capital. This could…
Alice Walker’s profound insight, “The most common way people give up their power is by thinking they don’t have any,” resonates deeply. It has applications in both business and personal spheres. This quote encapsulates a fundamental truth about human nature and the self-imposed limitations we often place on ourselves. The Power of Perception In the business…
The technology space is often perceived as “cooling”, but those that operate within it understand it is fast-paced, and the difference between leading and merely managing often comes down to a single word: anticipation. Great leaders don’t just react to problems as they arise—they foresee challenges, create opportunities, and prepare their teams for what’s coming…
New entrant Google is about to take their stab at revolutionizing the contact center industry with the launch of its Customer Engagement Suite powered by Google AI. This innovative platform seamlessly integrates Contact Center AI (CCaaS) with the advanced Gemini large language model (LLM), offering businesses a comprehensive and intelligent solution for customer interactions. Key…
Let’s be clear, Nike’s new CEO has a significant challenge ahead. On September 19, the company revealed the retirement of John Donahoe, who served as CEO for four years. Elliott Hill will be stepping back into the role after his retirement, taking the top helm this time. Hill previously oversaw commercial and marketing operations for…
There is a certain nakedness to vulnerability. Wouldn’t you agree? For instance, I used to make it clear that I loved the daily chaos. I guess I always figured that it was exciting to know that, once again, I would have the chance to bring order to it. I pride myself on being “a fixer”…
Nvidia Faces Escalating Antitrust Scrutiny as DOJ Subpoenas Chipmaker In a significant development for the technology and regulatory sectors, Nvidia, the preeminent player in AI computing, is now facing heightened scrutiny from the U.S. Department of Justice (DOJ). The DOJ has issued subpoenas to Nvidia and other key players in the industry, signaling a serious…
Have you ever had those moments on the job where you felt strong negative emotions like bitterness or anger, and you just knew your words might be skewed by those emotions? When you’re upset, you’re more likely to speak impulsively or say things you don’t fully mean. Your heart’s bitterness can cloud your judgment and…
The elevator pitch: Over a year later, it’s still a thing! Corporate leaders must become even more vigilant defenders of their digital ecosystems. By investing in robust cybersecurity measures, building a culture of AI ethics, and cultivating a deep understanding of AI’s potential vulnerabilities, we can equip our organizations to survive and thrive during an…